12 Cup Switch Coffeemaker

It spills all over the counter when pouring a cup

If you like getting just as much coffee on your counter than in your cup, this is the coffee maker for you. Every time. Upon closer examination you'll notice the spout on the pot is more "stubby" than other brands. Thus every time you go to pour a cup, coffee runs over the side of that stubby spot and all over your counter. I've had this maker since 6/5/05 and it has done this every time. Today I had enough of it and took it outside and threw it like a baseball, giving it a proper ending as I'll being buying another tomorrow and that maker will be any brand other than black and decker. I don't care if it's a dollar general coffee maker, it has to be better than this. You will regret purchasing this, I promise you that and would give this item a negative star review if I could. Don't do it...heed my review...just don't.

• Hi Justin8597, thank you for your feedback regarding the Black and Decker 12-Cup Switch Coffeemaker. We're sorry to hear of the issue you're having. Our goal is to provide products of only the highest quality, and your feedback will help our quality teams further this initiative.

  blackanddeckerappliances2026-02-02T15:31:33.000+00:00

Best Coffee Maker

One of the best coffee makers we've had in recent years.

Happy Customer

Brews a great cup of coffee. Am I missing the auto shutoff after two hours feature somehow?

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Nothing good

I had one with a flat top on the carafe and a piece in the back of the carafe to get a cup before brewing ended. Now with the round top, coffee gets all over the plate. Also, the grounds are always wet at the end of the day. Your well reader is too far to the left. Hard to read numbers if you are left handed. Had one of you makers that the reader was on the side, a handle in the back to take a cup and the top of the carafe was flat. What happened to your company?

• Hello bad2025, Thank you for taking the time to share your experience and for choosing Black + Decker. We are sincerely sorry to hear about the challenges you've encountered with the rounded design, the wet coffee grounds remaining after brewing, and the difficulty you experienced reading the water reservoir markings. This is not the experience we want for our customers. We want to make sure you’re supported and have the most accurate information for your 12 Cup Switch Coffeemaker. To do that, we’d like to connect with you directly so our customer care team can review this with you and help with the next steps. Please reach out to us at empowercustomerservice@spectrumbrands.com or call 973-287-5134, Monday–Friday, 9am–5pm. Our team will be glad to assist. Thank you again for your feedback—it’s helpful not only for us, but for others considering this product as well.

  blackanddeckerappliances2026-03-02T22:20:41.000+00:00

Great coffee pot

I am very pleased with your product. This is just what I wanted in a coffee pot. Everything works perfectly. Thank you.

Not Quite Right

Returned... It did not automatically turn off. Too bad!

• Thank you for providing your feedback regarding your Black+Decker Coffee Maker. I'm sorry to hear that our product didn't meet your expectations. We strive to provide quality products and excellent support for our customers and hope you will consider us for your future purchases. If you need further assistance, please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42600300 so that we may better assist you. We look forward to hearing from you.

  blackanddeckerappliances2025-08-04T15:42:21.000+00:00

Great value!

Brews quickly and without a lot of noise. Carafe does not drip when pouring...really! Would rate a 5 if it had auto shut off. All things considered a great value.

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• Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I'm sorry to hear that you were somewhat disappointed that your coffee maker does not have a feature that you would prefer, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new coffee maker will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42599006, so I can address any of your concerns.

  blackanddeckerappliances2025-07-29T17:14:12.000+00:00

Registration

I am enjoying the robust and easy to use coffeemaker that doesn't cost $199 as what I saw @ Meijer. I wish the Model # was easier to see (black on black :( ). Steve Jobs has been gone for several years. We don't need to continue monochrome white/white or black/ black. The outside of the box has the # as well but Amazon covered it with one of their identifying labels, making it hard to uncover.

• Thank you for your feedback regarding your Black+Decker Coffee Maker. I'm glad to hear that your coffee maker is working well for you, but I'm sorry for the difficulties you had with trying to register your coffee maker. I am showing that your coffee maker has been registered properly. Please note that we do recommend that you continue to hold onto your receipt for the warranty. Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com. and reference ID number 42596610 so that we may better assist you.

  blackanddeckerappliances2025-07-21T18:08:36.000+00:00

How cheap can you make something

Could you make this coffee maker any cheaper? No substance, heap plastic, rough edges on carafe handle, cup markings only on one side, us poor lefthanders Can’t imagine the useful life will be anywhere where it should be

• Thank you for your feedback regarding your Black+Decker Coffee Maker. I'm sorry to hear that you're disappointed in the design of the coffee maker. Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com. and reference ID number 42594586 so that we may better assist you.

  blackanddeckerappliances2025-07-14T20:01:28.000+00:00

Nice coffee maker!

I was super excited about this Black + Decker coffee maker! It's super easy to use and makes a really good cup of coffee. It's basic and simple, but it still performs really well. I would definitely recommend it!

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• Nice coffee maker!I was super excited about this Black + Decker coffee maker! It's super easy to use and makes a really good cup of coffee. It's basic and simple, but it still performs really well. I would definitely recommend it!https://photos-us.bazaarvoice.com/photo/2/cGhvdG86YmxhY2thbmRkZWNrZXJhcHBsaWFuY2Vz/d494612c-8df6-5d80-84cf-66c6ab6e25ae

• Thank you for your feedback regarding your Black+Decker Coffee Maker. I'm glad to hear that your coffee maker is working well for you. Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com. and reference ID number 42581940 so that we may better assist you.

  blackanddeckerappliances2025-05-29T14:44:20.000+00:00

Customers overwhelmingly praise this coffee maker for brewing hot, great-tasting coffee quickly and quietly with a non-drip carafe and simple one-button operation. Most highlight that coffee stays hot for extended periods and pours cleanly without leaking, calling it reliable and excellent value. Reviewers appreciate the straightforward, no-frills design that does exactly what it should without unnecessary complexity. A few note the lack of an automatic shut-off feature and mention difficulty reading labels due to black-on-black printing. Despite these minor concerns, most customers consider it an outstanding choice for dependable, quality coffee.

AI-generated from customer ratings & reviews, and may include incentivized reviews.

I would like a white colored model of the vortex technology 12 cup or 10 cup coffee machine.

Which button starts it brewing with no delay?

Can and how do you turn the auto off feature so pot stays on

How do I set the clean cycle on this model

Says clean, what do I do

Coffee pot display says clean. I cleaned it twice. It still says clean. How do I reset the display?

There is a clean message that comes across the display screen when I turn the brew button ?  The basket gets cleaned after every use.  What needs to happen?